Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.

During periods of high demand, processing times may be slightly extended.

Shipping Times 

Estimated delivery times:

• United Kingdom: 5–10 business days

• Europe: 7–14 business days

• International: 7–20 business days

Please note that delivery times are estimates and may vary depending on your location, customs procedures, and carrier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Any free shipping promotions will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking information. Tracking updates may take 24–72 hours to appear.

International Shipping

We ship to many countries worldwide. Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

Delays

While we strive to deliver all orders on time, delays may occur due to weather conditions, customs inspections, carrier issues, or other circumstances beyond our control.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Incorrect Address Information

Please ensure your shipping address is correct before placing an order. We are not responsible for orders shipped to incorrectly entered addresses.

Contact Us

If you have any questions regarding shipping, please contact our customer support team through our Contact Us page. We are happy to assist you.